Returns & Exchanges
At Vicco Labs, we want you to be completely satisfied with your beauty experience. If you are not happy with your purchase, we offer easy returns on all eligible products within 30 days of delivery.
Initiate Your Request
Log in to your account and visit the 'Order History' section to select the items you wish to return and receive a return authorization number.
Prepare the Package
Carefully pack the unused items in their original packaging, ensuring all safety seals and promotional materials are included to qualify for a full refund.
Ship the Items
Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.
Receive Your Refund
Once our quality control team inspects the returned products, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing